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      First Advantage

      Engaged employer

      First Advantage reviews

      Awful workplace - Customer Care Representative First Advantage Employee Review

      1.0
      4 Dec 2019
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Hard to find any.

      Cons

      Managers don’t have a clue what they are doing and don’t care about us who actually did the work. It’s UNPROFESSIONAL and a complete MESS as a company. We are left to get on with it with little to no SUPPORT or training.

      Explore other reviews about First Advantage

      5.0
      1 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      3w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      22 June 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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