First Advantage

First Advantage reviews

No thanks - Supervisor First Advantage Employee Review

2.0

9 Mar 2025

Supervisor

Recommend

CEO approval

Business outlook

Pros

Unlimited PTO Hybrid schedule Off weekends and off by 8pm on weekdays Pay is good if your in leadsership

Cons

No structure Too much information they cram into training Constant training but no raises for reps Outsource a lot of agents and hold them to impossible metrics Everyone in leadership are friends from a old company and look out for each other no matter what No diversity amongst leadership. Although you have unlimited pto you can’t afford to take any at all because the workload is so large that when you return to work you will never be able to catch up

First Advantage Response

11mo

Thank you for taking the time to provide feedback about your time at First Advantage. We greatly appreciate the contributions of all our team members and are always looking for ways to improve the employee experience. We are sorry to hear that your experience with us failed to meet your expectations. Please know that we are committed to cultivating an environment where our team members feel heard and valued. Thank you and best of luck in your future endeavors!

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5.0

1 June 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

First Advantage Response

Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.

1.0

3 June 2026

Customer success

Recommend

CEO approval

Business outlook

Pros

Remote first company Once out of operations you really manage your own time.

Cons

Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

First Advantage Response

Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.

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First Advantage

No thanks - Supervisor First Advantage Employee Review

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