Sales and Service Rep 1 - Anonymous employee First Citizens Bank Employee Review

4.0
5 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good bank hours, fun employees.

Cons

They are HEAVILY set on sales. Enough so it is possible they are missing part of the customer service part.

Explore other reviews about First Citizens Bank

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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