Sales and Service Representative II - Sales and Service Representative II First Citizens Bank Employee Review

3.0
12 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Awesome Benefits, and decent pay, annual raises, consistent schedule, educational classes on learning gateway to help with learning your role and polices within the bank

Cons

Constant sales pressure and high goals, can be difficult to obtain higher positions if you are not a favorite, supervisors encourage you to lie to customers to avoid telling the customers the truth, the raises are not very good

Explore other reviews about First Citizens Bank

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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