Much better than SunTrust - Banker Assistant II First Citizens Bank Employee Review

5.0
4 Oct 2012
Recommend
CEO approval
Business outlook

Pros

They really value employees. People are happy to work for the company, they love the company. The company really cares about who you are as a person.

Cons

Health insurance costs are higher with First Citizens Bank than at my previous employer. Must be employed at least 1 year to get 401k options.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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