Solid Company - Banker Assistant First Citizens Bank Employee Review

4.0
18 Mar 2013
Recommend
CEO approval
Business outlook

Pros

First Citizens Bank is a solid company with good benefits healthcare, dental, 401K ect. Not as much compeition within the office as larger more comission based banks. Company is working to advance itself technologically speaking with an iniciative that will upgarde all of it's systems. There are a lot of times in the branch where you will have slow or down time to either read and become more knowledgable or otherwise depending on your interest. Sales goals and expectations are reasonable and they don't change focus frequently during the year.

Cons

Currently First Citizens is very much behind other competators technologically speaking. It is very difficult to be promoted or hired into and area where you don't have current experience because the training program is so bad. Training in general is poor they expect a lot of self study which is difficult to do when you don't know a subject. The cost of health insurance is higher here than at most competators. First Citizens has a very specific target market and this can be very frustrating when you bring them an excellent client that most competators would be very excited over Frist Citizens may turn down the business simply because it isn't in their target of businesses, even with great financials. This is a small bank and they have a specific market they want. They do make this very clear from the beginning. Just some growing pains you may suffer if you are coming from a larger institute.

Explore other reviews about First Citizens Bank

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly team, management, and flexible schedule

Cons

The ongoing integration efforts from svb

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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