Ever changing branch structure - Sales and Service Manager First Citizens Bank Employee Review

2.0
1 Mar 2019
Recommend
CEO approval
Business outlook

Pros

PTO, 401k, holidays off

Cons

I worked at First Citizens for 3 years. During that time they changed the branch structure every year in November/December. It didn’t matter if you were at 100% of your goals or not, they would change your position and pay if they thought it would benefit them. They had a few employees that could do no wrong and those are the ones that were treated like gold. Unfortunately, they lost some great employees and replaced them with people that don’t know what they are doing. Every time I see one of my clients from there, they always want to know where I’m at and talk about how awful the person is that took my old position. I feel sorry for the few good employees they have left.

Explore other reviews about First Citizens Bank

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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