Very Stressful - Senior Sales and Service Representative First Citizens Bank Employee Review

2.0
5 Dec 2023
Recommend
CEO approval
Business outlook

Pros

My co-workers and the customers.

Cons

Always short staffed, the training is in front of a computer for hours and does not prepare you for the actual job. This particular position is to much for 1 person in a short staffed branch. The pay is to low for all that's being expected.

Explore other reviews about First Citizens Bank

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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