Horrible Experience With Terrible Leadership - Anonymous employee First Citizens Bank Employee Review

1.0
15 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I got to keep my job when Silicon Valley Bank went under.

Cons

Most of my experience with this company has been a con. They have continued to remove benefits and find a way to pay us less. I haven't had a cost of living raise in years and essentially I'm working at a 25% pay cut. The leadership is terrible and will promote based on sucking up rather than merit. If you ask questions, you will be treated poorly. If you provide a different way of doing things, you will be treated poorly. I have been asked to manipulate and interpret data intentionally wrong to make certain groups look good, which I refused. Shocker, but I've been treated worse since then.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

2
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