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First Command Financial Services

Engaged employer

Insurance focused "financial planning" - Advisor First Command Financial Services Employee Review

1.0
18 Oct 2012
Recommend
CEO approval
Business outlook

Pros

opportunity to assist the most underserved; Middle income families

Cons

First Command is turning into an insurance focused company, since majority of money they make comes from insurance policies, mainly Whole Life, and treat their advisors worse than just employees. Advisors have no authority in decision making even though they are called "independent". Worst financial practice. They used to be a much better company, but nowadays they do not care either about their advisors or their clients. The good ratings you see on here are either from their marketing department or advisors who are sitting on top and collecting paychecks from businesses that new advisors brought in and they did not survive with FC. They have all their advisors as independent so they can push liabilities away as much as they can and push it to the advisors.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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