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      First Command Financial Services

      Engaged employer

      First Command Financial Services reviews

      Do Not Recommend - Anonymous employee First Command Financial Services Employee Review

      1.0
      25 June 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Fruit is provided to employees and have many company wide events.

      Cons

      Very top-heavy company. By far the worst IT department I have encountered; nothing is ever resolved and they do not communicate within or outside of their department. A primary program still in use within company is DOS based. Meetings on top of meetings and nothing is ever accomplished or resolved. Very outdated tech as well as company policies and values. Very rigid and independent thought is actively discouraged.

      avatar
      First Command Financial Services Response
      7y
      I'm sorry to hear about your frustrations. As an employee-owned company, we are committed to creating and nurturing a positive environment for all. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We maintain an open door policy, and we encourage employees to discuss business-related problems with their supervisors or with any members of management. Thank you for taking the time to share your perspective. I am passing your comments along to our Leadership.

      Explore other reviews about First Command Financial Services

      5.0
      18 May 2026
      Communications manager
      Recommend
      CEO approval
      Business outlook

      Pros

      True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

      Cons

      Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

      avatar
      First Command Financial Services Response
      1mo
      Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
      2.0
      18 June 2026
      Financial advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people in the office

      Cons

      Pay is not that great

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