Great coworkers and disappointing management - Marketing Operations First Command Financial Services Employee Review

Thank you for sharing your perspective with us. As an employee-owned company, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We invite employees to discuss business-related problems with their supervisors or with any members of management. That open door policy is highly valued by our workforce. In our most recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of this organization and believe leaders care about their employees’ well-being. Specifically, the employees in the Client Experience and Marketing department gave the highest average scores in the company. First Command has been named one of the Best Companies to Work for in Texas by Texas Monthly, the Texas Association of Business, Texas Society for Human Resource Management and Best Companies Group. This recognition was based in large part on results of an employee survey. In that survey roughly nine out of 10 First Command employees said they would recommend working here to a friend. In addition to surveys, we rely on the results of reviews on Glassdoor and other sites to gain critical insights. We will be sure to make our leadership aware of your post so we can continue to improve.