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First Command Financial Services

Engaged employer

Best Place I've Ever Worked! - Marketing Campaign Manager First Command Financial Services Employee Review

5.0
24 June 2021
Recommend
CEO approval
Business outlook

Pros

*Virtual environment during Covid is well thought-out and planned *CEO cares about people and is very transparent on all things *Marketing Department co-workers/management are team players and hard workers *Many long-term employees show the company is stable and a desirable place to be long-term *Management is flexible with employees' needs *Work/life balance is important *Benefits are good, i.e. ESOP *Beautiful campus

Cons

*Behind in technology, but we know we are and are working hard to get there *AGILE environment isn't across ALL departments, so there is some disconnect *Department structure in Marketing needs some additions, i.e. need a marketing coordinator and a traffic coordinator to manage all the work in the department amongst different departments within Marketing *More engagement with management is desired (this is most likely due to the current virtual environment)

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We appreciate your recognition of our recent efforts in the advancement of technology, as we are committed to making continuous investments in our digital capabilities. The pandemic prompted us to accelerate our efforts and we quickly launched new digital engagement tools to enable ongoing business growth. During our current work-from-home situation, we hope you experienced the added resources provided and ongoing support from our leadership team. Employee surveys and Glassdoor reviews provide us critical insights, and we will be sure to make our leadership aware of your concerns so we can continue to improve. Thank you again for your feedback.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice people in the office

Cons

Pay is not that great

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