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First Command Financial Services

Engaged employer

Focused on Clients - Client Experience Specialist First Command Financial Services Employee Review

5.0
8 Oct 2024
Recommend
CEO approval
Business outlook

Pros

From the company strategy, to objectives, to products and services as well as measurement of the client experience, the company is invested in client centricity. I feel my role can make a difference at First Command.

Cons

There are too many worthy initiatives that makes it difficult to prioritize.

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First Command Financial Services Response
1y
Thank you for writing a thoughtful review of First Command. As you've mentioned, client centricity is at the heart of our mission of coaching military personnel and their families in their pursuit of financial security. Each of our employees and Advisors play a role in ensuring we serve our clients to the best of our abilities. Measurement plays a vital role in this and your input will be critical in our company's growth. We will be sharing your feedback on business priorities with the executive leadership team and look forward to your continued progress on our overall client experience.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

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First Command Financial Services Response
6d
Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
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