For the last decade... - Claims Representative FirstEnergy Employee Review

4.0
27 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are great. (PTO, VTO, 401k, Healthcare options don't seem terrible, and if you're lucky enough a pension.) Compensation seems to be fair, from what I for myself, friends and family. Networking and the opportunity of getting to know people has been an awesome experience. Overall I'd say managers and supervisors have been absolutely amazing. Heard the food in the Café is pretty good.

Cons

The interview process...awful, just awful. We were told we'll be doing "less with less" yet here we are years later still doing even more with less. Not having the option or opportunity to at least have a hybrid schedule. Lack of trust with upper management. Lack of transparency, yet it's preached that they are. Things are poorly communicated and implemented.

Explore other reviews about FirstEnergy

5.0
3 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Cons

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Only pro anymore are the benefits

Cons

No longer work from home, constant turnover, no decision makers

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