Eww - Technical Account Manager (TAM) FirstHive Employee Review

1.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Honestly hard to find any meaningful positives. If you’re looking for a crash course in what not to expect from leadership, this might be educational.

Cons

I joined this company based on its seemingly positive Glassdoor ratings—something I now strongly suspect are misleading or outdated. The most accurate word I can use to describe my experience here is simply: eww. The organization operates with extreme cost-cutting at the expense of basic professionalism and employee dignity. Management lacks the ability to communicate respectfully with internal teams, let alone with clients. A specific example: I once missed a business flight due to unavoidable circumstances and immediately booked another flight to ensure I still met the client. When I submitted my reimbursement, the company cited a “policy” to reimburse the missed flight instead of the one actually taken—purely to save a few thousand rupees. That should tell you everything about their priorities. Any slight delay in client payments sends leadership into panic mode, revealing how fragile the business fundamentals really are. Leadership is deeply concerning. The CEO shows no long-term vision, and the company appears stagnant for the last 8-10 years with no clear direction ahead. Despite this, the CEO compares the company’s product to OpenAI-level innovation—an assertion so disconnected from reality that it has become an internal joke. After completing three months of probation, my probation was arbitrarily extended by another month with no written expectations or feedback. When I asked my manager what specific improvement was expected in that extra month, I received no clear answer. I resigned shortly after. Ironically, I was persuaded to stay—only to be asked to leave abruptly once a replacement was hired. The exit process was worse. I was terminated immediately for applying four days of my earned leaves, under vague “misconduct” claims. My earned leaves were not encashed, no notice pay was provided, and my relieving and experience letters were intentionally delayed—clearly as a harassment tactic. These matters are currently under legal discussion with labour authorities. Avoid this company, even during tough job markets. There is no meaningful learning, no job security, and no future here. Association with this organization risks becoming a permanent black mark on your resume.

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FirstHive Response
3mo
We take all feedback seriously, but several statements in this review are inaccurate. The reviewer was on probation and voluntarily resigned after documented performance discussions and feedback from all clients and internal stakeholders. While a short leave request was verbally discussed, the reviewer decided to take an unplanned leave for three weeks during the notice period without approval, did not complete the required handover, and initially refused to return company assets. During this time, official company data was removed from company systems, which was treated as misconduct under company policy. Separation and full-and-final settlement were completed in line with company policy and applicable laws. We remain committed to a professional, respectful workplace and encourage candidates to consider balanced, factual information when evaluating our organization. All defamatory comments made in public forums will be handled as deemed appropriate

Explore other reviews about FirstHive

5.0
27 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is not a place where you sit through weeks of boring shadowing. They throw you into the actual work from the start, and it’s the best way to learn. I look at my friends in other companies who are still doing training sessions or doing the same job everyday for long time, while I am actually delivering and learning

Cons

They keep underperformers on for months, moving them from one team to another to find a fit that just doesn't exist. It’s frustrating for the rest of us who have to pick up the slack.
When these people finally leave, they’re bitter because they didn't develop any skills. They end up trashing the company online even though the company gave them way more chances than they deserved. It's a waste of everyone's time.

3.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Good office Culture - Good Salary

Cons

- Work from the office - Extended working hours

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