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FirstService Residential

Engaged employer

Great place to have an impact - Anonymous employee FirstService Residential Employee Review

5.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FirstService Residential is the industry leader, and still improving. The company has been a blessing for me, giving me an opportunity to work hard, learn a ton, and make a positive impact on the business. I started with the company 14 years ago as an admin and have worked my way to an executive role.

Cons

The industry comes with its own challenges, however I am a firm believer that FirstService handles the challenges better than the rest.

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FirstService Residential Response
2mo
Thank you for sharing your experience and for your 14 years of dedication to FirstService Residential. We’re proud to hear how your career has grown and the impact you’ve made along the way. We also appreciate your thoughtful advice. Fostering a culture of feedback, collaboration, and creative problem-solving remains a key focus as we continue to evolve and strengthen our teams. Thank you again for taking the time to submit this review! - Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Not many , sometimes the issues are not with the company itself but the property

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FirstService Residential Response
5d
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
5d
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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