employer cover photo
employer logo
employer logo

FirstService Residential

Engaged employer

Horrible Management - Worst Job I’ve Ever Had - Project Manager, Energy and Environmental FirstService Residential Employee Review

1.0
22 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Hybrid - That’s really the only pro to working here

Cons

Health insurance is crazy expensive and it takes forever for you to receive your insurance. Management is horrible. HR department (especially the woman in charge) is horrendous. You cannot go to HR with any concerns because they will not help you. Be prepared to be doing more jobs than just the one you signed up for. If you don’t necessarily have the capacity because your plate is already full with other tasks, be prepared to be belittled and yelled at in front of your peers. On top of that, with all the work you do, they barely pay you well and it’s incredibly hard to get pay raises. Absolutely the worst company I’ve ever worked for in my entire 15 year work career.

Explore other reviews about FirstService Residential

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Not many , sometimes the issues are not with the company itself but the property

avatar
FirstService Residential Response
4d
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

avatar
FirstService Residential Response
4d
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
See reviews by: Helpful|Rating|Date|All