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FirstService Residential

Engaged employer

Good for self improvement - Front Desk Manager FirstService Residential Employee Review

3.0
17 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Residents are great, I made good friends and connections. Decent benefits. Management is flexible to your schedule.

Cons

Management and HOA are NOT your friend and will work you to the bone for low pay and no incentives or reward. Management is very cliquey.

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FirstService Residential Response
1y
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures and focus specifically on the areas that you have mentioned. While we are sad to hear this was part of your experience with us, we are grateful that you've called them out so we can take the necessary steps to improve. Best of luck in your future endeavors! Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Professionalism, Ethics Hight quality And quick Response.

Cons

Longer Response times, Availability of specialized service, By appointment Only.

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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