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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Company Feedback - Senior Associate Firstsource Solutions Employee Review

      4.0
      15 Oct 2025
      Senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      the chance to advance their careers as well as exposure to global workplaces, flexible work schedules, and the growth of skills that are valuable regarding customer care and communications which makes it a desirable option for a lot of people.

      Cons

      Forced to do Overtime and SAC OFF when we do have plans of our Offs, Mean while had changes on our offs

      avatar
      Firstsource Solutions Response
      8mo
      Thank you for sharing your feedback. We appreciate your recognition of the opportunities the organization provides for career advancement, global exposure, and skill development. We encourage you to have an open conversation with the HR team to discuss these issues in detail so that we can address them appropriately.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 June 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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