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Firstsource Solutions

Engaged employer

Great learning environment, supportive team but room for growth, fast-paced and challenging. - Senior Process Associate/SME Firstsource Solutions Employee Review

5.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work-life balance Opportunities for learning and development Supportive colleagues and collaborative culture Flexible work arrangements

Cons

Be honest but constructive Limited career progression High workload during peak times Need for better communication between teams Outdated tools or processes

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Firstsource Solutions Response
5mo
Thank you for sharing such a balanced and thoughtful review! It’s great to hear that you appreciate the work-life balance, learning opportunities, and supportive culture at Firstsource — these are key aspects we continually strive to strengthen. We focus on creating clearer growth paths, investing in digital transformation, and ensuring transparent communication across teams.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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