Toxic culture and poor pay - Anonymous employee Firstsource Solutions Employee Review

* Poor pay relative to workload and responsibilities. * Inconsistent pay across grades, with little transparency or fairness. * Excessive micromanagement that undermines trust and autonomy. * A culture of constant disciplinary threats rather than support and development. * Negative workplace atmosphere that impacts morale. * Unequal treatment of colleagues, with inconsistent standards applied across teams. * Senior management decisions often have a damaging impact on staff and workplace culture. * HR is largely ineffective and offers little meaningful support to employees. * The Head of People lacks the people skills expected of the role and is often unhelpful when issues are raised. * Limited confidence that employee concerns will be listened to or acted upon.