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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Good stability and learning, but modest pay and shifts - Senior CSA Firstsource Solutions Employee Review

      4.0
      29 June 2026
      Senior csa
      Recommend
      CEO approval
      Business outlook

      Pros

      Good job stability compared to many other BPO companies. Strong learning opportunities in customer service, communication, problem-solving, and banking/financial processes. Professional work environment in most processes.Internal growth opportunities are available, though they may vary by process and performance.

      Cons

      Salary hikes may be modest compared to some competitors. Promotions can take time and often depend on business requirements and management decisions. Shift work (including rotational or night shifts) can affect work-life balance

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 June 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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