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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Okay okay - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      5 July 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Bonus is good . management is okay cannot blame a different process manager to understand current process. Good that it is people centric .

      Cons

      Reaching up to management is tedious process tough to understand y things happen wen u aren't told about it .

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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