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Firstsource Solutions

Engaged employer

Firstsource has been very active in creating job opportunities for the unemployed youth. - Customer Service Associate Firstsource Solutions Employee Review

5.0
1 July 2012
Recommend
CEO approval
Business outlook

Pros

Empowering deprived youth to become employable has always been a focus for Firstsource.It is a successful organization, which not only generates sustained profits, but shares the benefits of its growth with the society, empowering and enabling the underprivileged sections. Makes the services experience simple and painless Ensure frontline associates are able to express their personality so as to deliver personalized services, and Listening to customer feedback and use this to continually improve the service experience.

Cons

Nothing to mention about cons.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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