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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      A good start and helping to grow - Customer Care Associate Firstsource Solutions Employee Review

      3.0
      9 July 2012
      Customer care associate
      Recommend
      CEO approval
      Business outlook

      Pros

      We have a friendly environment and every week some new events to relax also very convenient to be as an employee

      Cons

      Need to improve on the Incentives as more parameters need to be achieved in order to get wat we expect

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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