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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Customer Services - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      23 July 2018
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are nice that you work with. Feels like a big family. Great pay. Can sometimes work 6 hours a day.

      Cons

      Some weeks you have to work 10.5 hours a day. Don't get paid extra for working till 11pm. Don't get much time to talk with people

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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