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Firstsource Solutions

Engaged employer

Not a good long term thing - Claims Examiner Firstsource Solutions Employee Review

2.0
5 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Flexible hours, Good co workers

Cons

Pay is sometimes low and confusing. Paid by matrix rate. HR department is non existent. They signed me up for the wrong Health Savings plan, paid my taxes to the wrong state and didn't charge me correctly for my health insurance for 4 months causing me to have to pay off their mistakes for the next 6 months.

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Firstsource Solutions Response
6y
Thankyou for taking time to write a review on glassdoor. It is important for us to hear what we are doing well and what we need to improve upon. We are not happy that your experience working here has been unsatisfactory means that in your case, we have failed somewhere along the line. Since you are a current team member at Firstsource, i would urge you to meet your employee engagement SPOC to discuss these concerns in person. I assure you we can work towards some resolution.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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