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Firstsource Solutions

Engaged employer

first source - Customer Service Associate Firstsource Solutions Employee Review

5.0
2 June 2020
Recommend
CEO approval
Business outlook

Pros

great place to work, met great people

Cons

11 hour shifts so long days

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Firstsource Solutions Response
5y
Thank you for taking time to review your time with us. As you rightly mentioned, we have great people working at Firstsource, and we take pride providing a good work environment that respects, rewards and supports our employees. Our shifts are organised so that you work four days a week, with three days off, which suits the majority of our people. The shift patterns are well planned in advance, however we are always happy to help if personal circumstances change and you need us to review your contracted hours.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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