5y
Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to not only customer service, but to our employees as well. Employee-centricity is one of our core values, we strive to provide an environment where employees feel they’re valued, treated fairly and respected.
Regarding the compensation levels, we understand that you were not satisfied. We conduct periodic salary benchmarking exercises to make sure that our compensation and benefits are competitive and on par with the industry standards. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation and the merit increases are linked to the KPIs achieved.
We take your feedback sincerely and wish you the very best for your future endeavours.