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Firstsource Solutions

Engaged employer

Nil - Customer Service Representative Firstsource Solutions Employee Review

3.0
16 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Morning shift is a biggest pro

Cons

Salary packages is the one thing less offered than expected

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Firstsource Solutions Response
5y
Thanks for writing in. We’re happy to know that you are satisfied with the shift timings. We believe in equally prioritizing the demands of one's career and the demands of one's personal life such that Firstsourcers enjoy a good work-life balance. We are committed to giving Firstsourcers excellent benefits and have a team that continually reviews the compensation and benefits to be at par with market standards. Wishing you the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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