Soul destroying - Customer Service Advisor Firstsource Solutions Employee Review

'Who you know' environment. Many people doing work above their pay grade and then the job being given to a manager's friend or relative when a position is available. Zero support in regards to mental health issues, with many people developing depression/anxiety whilst working for the company. Bonus scheme constantly being changed, so bonus near impossible to get. When new incentives are released, teams will randomly be switched campaigns so they can't take part.