Firstsource Solutions

Firstsource Solutions reviews

Stay well clear - Custoner Service Representative Firstsource Solutions Employee Review

1.0

15 Nov 2021

Custoner service representative

Recommend

CEO approval

Business outlook

Pros

If there were any, I would have said.

Cons

Terrible company. Shocking management. Stay well clear. Modern Slavery. Management / trainers mare are shocking. Treated lesser then management. Awful culture and condescending rude training people.

Firstsource Solutions Response

Thank you for taking the time to write a review. We take your comments very seriously and would like to know more. Please contact your local HR team at your earliest opportunity so that we can investigate what happened and look for ways to improve. We look forward to hearing from you.

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5.0

4 Dec 2025

Patient advocate

Recommend

CEO approval

Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0

18 May 2026

Claims examiner

Recommend

CEO approval

Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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Firstsource Solutions

Stay well clear - Custoner Service Representative Firstsource Solutions Employee Review

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