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Firstsource Solutions

Engaged employer

Wouldn’t bother - Sales Advisor Firstsource Solutions Employee Review

1.0
18 Jan 2022
Recommend
CEO approval
Business outlook

Pros

None, poor training, long hours, strict school like policies for no reason, dealing with customers fed up of being harassed

Cons

Same as above, takes a real toll on mental health for some and management speak to staff terribly

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Firstsource Solutions Response
4y
Thank you for taking the time to leave a review. We are sorry to hear that your time with us was not a good experience. We strive to provide a working environment where our people feel valued, respected, and treated like adults – it’s concerning to see you felt that wasn’t the case. Our training programmes are designed to equip you with the skills and knowledge required to deal with customer calls, we’re sorry this didn’t meet your needs. Our Team Leaders are there to support their people day in day out, and our Mental Health First Aiders are always on hand to provide assistance when needed. Alongside this our Employee Assistance Programme is available to everyone to help when times get tough – we hope you took advantage of this whilst you were with us. If you’d like to reach out to provide more detail, please contact your local HR Manager at your earliest convenience. We wish you all the very best in your future career.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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