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Firstsource Solutions

Engaged employer

Customer Service Center CAll Center - Call Center Representative Firstsource Solutions Employee Review

1.0
3 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Insurance and discounts to places

Cons

Bad place to work, they make it sound really good when in class training saying they will help you when you get placed on the floor to answer calls, thats a LIE I asked for help and they just ignored me. The team leaders are rude and stuck up. They wont allow you to go to your doctor appointments, if you do they make work all week until 7:30 to make up cuz you missed one day of a important doctor appointment. They dont care about you they jsut want you there day and night to answer their calls. Horrible place to work, Please think twice!!! Thats probably why they are always hiring.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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