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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Experience - Customer Experience Advisor (Remote) Firstsource Solutions Employee Review

      3.0
      14 June 2023
      Customer experience advisor (remote)
      Recommend
      CEO approval
      Business outlook

      Pros

      - The opportunity to work from home

      Cons

      - Pay is the national minimum wage.

      avatar
      Firstsource Solutions Response
      2y
      Thank you for your feedback. We are happy to hear you enjoyed the flexibility to work from home and hope this was beneficial. We do offer a competitive pay scheme with bonuses on top of the base pay rate. Please speak to your team leader or HR rep to find out more.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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