employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

easy accounts - Customer Service Representative (CSR) Firstsource Solutions Employee Review

3.0
3 July 2023
Recommend
CEO approval
Business outlook

Pros

work from home, easy processes

Cons

low base pay, hmo is crap

avatar
Firstsource Solutions Response
2y
Thank you so much for sharing your experience with us. We understand that the work-from-home arrangement has been a significant aspect of your experience. We are glad to hear that our company offers this flexibility, as we believe in promoting work-life balance and accommodating the evolving needs of our employees. We continuously review our compensation structures to ensure they remain competitive and aligned with industry standards. We understand that fair and competitive compensation is essential for employee satisfaction and engagement. We also understand the importance of comprehensive and reliable healthcare benefits for our employees. We will review our current HMO provider and explore options to enhance the coverage and quality of our healthcare benefits.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All