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Firstsource Solutions

Engaged employer

Toxic - Customer Service Representative Firstsource Solutions Employee Review

1.0
11 July 2023
Recommend
CEO approval
Business outlook

Pros

Easy money to move forward

Cons

Very strenuous and toxic work environment

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Firstsource Solutions Response
2y
Thank you so much for sharing your experience with us. We are committed to ensuring that our company operates in full compliance with all applicable laws and regulations, including the protection of employees' basic rights. We understand the importance of upholding human rights and fostering a workplace culture that respects and values each employee. We encourage any employees who have experienced or witnessed inappropriate or inhumane conditions to come forward and report their concerns to the appropriate channels within the company, such as the HR department. Creating a positive work environment is a priority for us, and we are actively working on improving our practices, policies, and employee support systems. We are committed to providing training and resources to promote a respectful and inclusive workplace where all employees can thrive.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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