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Firstsource Solutions

Engaged employer

. - Senior Customer Service Associate Firstsource Solutions Employee Review

2.0
20 July 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility and better work life balance

Cons

Low pay and high pressure

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. Our primary focus is on our employees satisfaction and well-being, We take pride in offering flexibility and promoting a better work-life balance for our employees. We believe that a flexible work environment helps to foster productivity and supports our employees personal well-being. We strive to set challenging goals, it is equally important to provide the necessary support and resources to handle such pressure. We will assess our work processes and expectations to create a more manageable workload for all employees. We strive to ensure fair compensation for our employee, We are committed to providing competitive compensation packages that align with your valuable contributions to the company.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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