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Firstsource Solutions

Engaged employer

Worst management - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Intricate process knowledge Build network

Cons

Worst management No proper hike Senior associate getting accused for POSH Paid parking Unrealistic targets

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We are dedicated to creating a workplace where our employees thrive and feel valued. Our employees are our most valuable asset, and we are dedicated to their well-being and professional development. We recognize the need for improved management practices and will invest in training and support for our management team to ensure a more positive and supportive work environment. We are committed to reviewing and revising our compensation policies to align them with industry standards, ensuring that our employees are fairly rewarded for their contributions. We take allegations of harassment very seriously and have strict procedures in place to investigate and address such concerns promptly. Our goal is to maintain a safe and respectful workplace for all.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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