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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Alright - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      31 Aug 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home and flexible shifts

      Cons

      Rigid break schedules and shift adherence is strict

      avatar
      Firstsource Solutions Response
      2y
      Thank you for taking the time to review us. We’re glad you enjoyed the flexibility or our shift patterns and working from home. We do have targets and KPIs to meet, however, we would encourage any colleagues who are having difficulties to speak to their team leader.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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