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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Okay - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      9 Sept 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training and friendly staff

      Cons

      Long shifts and inconvenient hours

      avatar
      Firstsource Solutions Response
      2y
      Thank you for your feedback and for recognizing our training program's quality and friendly staff! We're proud of our team's hard work to deliver a great experience. We understand that long shifts and inconvenient hours can be challenging, and we're always looking for ways to improve work-life balance, so we appreciate your feedback.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 June 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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