Firstsource Solutions

Would've given it 0 star - Customer Service Advisor Firstsource Solutions Employee Review

1.0

12 Sept 2023

Customer service advisor

Recommend

CEO approval

Business outlook

Pros

Some training is given at the start of the role. Fortnight pay

Cons

- Horrible teammates. - Hardly any support given. - Favoritism is through the roof there and very VERY evident - After I left the role, they did not pay me fairly for the last week of work that I did. And they also did not pay me for the annual leave that I had the week before. On emailing HR, still no reply after 2 weeks. - Literally robbed me off for £400. (this happened to several other colleagues) - Avoid if you can.

Firstsource Solutions Response

Thank you for your honest feedback. While we're happy to hear that you enjoyed the training and pay, we're sorry you had difficulties with your teammates and felt unsupported during your time with us. We understand your frustration and want to ensure your concerns are heard. We'd encourage you to contact our HR team to discuss your experience in greater detail.

Would've given it 0 star - Customer Service Advisor Firstsource Solutions Employee Review

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