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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Typical Call Center - Anonymous employee Firstsource Solutions Employee Review

      2.0
      18 Sept 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Long training period two 15 minute breaks 30 minute lunch OT usually available

      Cons

      Always working weekends Difficult to advance due to cliques in management Attendance is more important than high scores Low pay scale

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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