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Firstsource Solutions

Engaged employer

Found my professional home here - Assistant Manager Firstsource Solutions Employee Review

5.0
25 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Working at my current organization has been a remarkable journey for me. Truly a place where talents shine. It fosters an environment of creativity and innovation allowing every employee to unleash their full potential. I can freely express my skill. This org not only values individual contribution but also provides ample opportunities for growth. Apart from the job, its dedication to maintain a healthy work life balance. They actively promote employee well being through a range of engaging activities. They organize regular events, workshop to create stress free work environment. Finally, I am grateful for the dedicated HR team my organization. They play a crucial role in ensuring that every employee's concerns are heard and addressed promptly. Their commitment to employee well-being is evident in their swift response to inquiries and their proactive approach to resolving any issues that may arise. I appreciate the approachability of our HR team. They create a bridge between employees and management, making sure that everyone needs are met.

Cons

While the company is supportive of growth and has many strengths, one are for improvement where I felt could have been done in my process is On-the job training. Multiply the hands on training whenever possible to minimize to improvise their productivity. Pair new employees with experienced collogues who can mentor them and guide them through their tasks. Mentorship programs, assessments and evaluation or quizzes.

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We're delighted that you see our company as a supportive environment for professional growth. This is one of our core values, and we're dedicated to fostering your career development. We understand the importance of effective on-the-job training. To improve this, we will actively explore opportunities to enhance the hands-on training experience in your process. This includes pairing new employees with experienced team members to facilitate learning and productivity. We encourage you to keep sharing your insights, as they contribute to the ongoing refinement of our training programs. We recognize the value of mentorship in nurturing talent. We are working on implementing mentorship programs to facilitate knowledge transfer and skill development. We aim to strike a balance that allows new employees to learn effectively while maintaining productivity levels.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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