employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Terrible job - Customer Service Firstsource Solutions Employee Review

1.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

easy to get hired at their office

Cons

low pay, not enough training, overworked, stressful job

avatar
Firstsource Solutions Response
2y
Thank you for your feedback. We pride ourselves on offering competitive pay, including overtime and bonuses, to reward the hard work of our colleagues. While we strive to provide thorough training, we continually revise and enhance our programs. We are committed to promoting positive mental health at work; we have trained mental health first aiders who can support employees who may be feeling stressed or overwhelmed. Additionally, we provide various activities and breakout areas to allow employees to take a break and recharge throughout the workday.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All