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Firstsource Solutions

Engaged employer

Workplace - Director Firstsource Solutions Employee Review

4.0
18 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Remote work, friendly co-workers, full benefit offerings.

Cons

Often leads with cost cutting in mind compromising on long-term gains. Some leaders are stuck in past and can’t move forward. High-turn over in key leadership positions that often come in, cut cost for the win and leave the remaining employees stuck with the choices. Very low retirement match.

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Firstsource Solutions Response
2y
Thank you for taking the time to share your feedback. As we work to ensure that all employees feel well connected to the organization, even in a remote space, we are happy to hear your positive experience with your remote position, team, and organizational benefits. We hear your concern surrounding our business strategies and are committed to driving transformation for our clients without the compromise of an effective team structure or employee experience. Your feedback is important to us and will be taken into consideration where needed as we continue to transform our organization and practices. Thank you again for sharing your input.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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