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Firstsource Solutions

Engaged employer

Losing its USP of being a people company - Anonymous employee Firstsource Solutions Employee Review

3.0
23 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture (was), I gained a lot of knowledge and experience during my earlier days

Cons

Not people-friendly and/or empathetic towards the personal situation of its employees

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re glad to hear that you had a positive experience with our company culture and that you gained valuable knowledge and experience during your earlier days with us. We recognize the importance of being people-friendly and empathetic towards the personal situations of our employees. In response to feedback about our approach, we have implemented several initiatives to improve support for our team members. These include enhancing our employee assistance programs, offering more flexible work arrangements, and providing training for managers to better understand and address personal challenges.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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