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Firstsource Solutions

Engaged employer

Fine - Customer Service Representative Firstsource Solutions Employee Review

3.0
9 Mar 2024
Recommend
CEO approval
Business outlook

Pros

working environment is good and friendly

Cons

Stressful environment sometimes depands on calls

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find the working environment to be good and friendly. Creating a positive and supportive atmosphere is a key priority for us, and we are committed to fostering a workplace where employees feel valued and comfortable. We understand that the environment can sometimes be stressful, especially when handling demanding calls. We are committed to providing support to help manage stress and maintain a healthy work environment. This includes offering resources for stress management and ensuring that our teams have the tools and support they need to handle challenging situations effectively.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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