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Firstsource Solutions

Engaged employer

Firstsource company - Customer Service Firstsource Solutions Employee Review

4.0
27 Mar 2024
Recommend
CEO approval
Business outlook

Pros

I worked at first source for non voice chat process, it was peaceful, no pressure, good salary.

Cons

Sometimes there would be cab delay, that should be improved as we used wait for hours.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you found the non-voice chat process to be peaceful and that you were satisfied with the salary. We understand that delays in cab services can be frustrating and inconvenient. We are committed to improving our transportation arrangements to ensure timely and efficient service for all employees.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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